The opening phase of the patient interview

Yesterday, we started a small series on communication skills using the best book ever on the subject

We used the first 45 seconds of a student interview with a patient, concentrating on

  • the open-closed cone
  • the 6-tier structure of the patient encounter according to Kurtz/Silverman
  • ways to improve the patient-doctor relationship

In our internal CME repository, I left a copy of a script on communication skills for reference.

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